November 22, 2018

Celebrating Handmade

What is handmade? What does it mean?

Something that is handmade, is an object that has been lovingly designed and created by hand, using huge amounts of patience, skill, experimentation, determination and thoughtfulness to get it just right. Handmade is trial and error, and takes time to perfect beautiful finished results.

When buying handmade, you are not just paying for the materials and time taken to make the item. You are also paying for all of the love and effort that goes into it. You are not just buying an object, you are receiving a small part of the makers heart. You are supporting an opportunity for them to be encouraged to make more.

Before writing this, I really thought about some of the things that handmade means to me, and came up with the following:

  • uniqueness
  • individuality
  • bespoke
  • can’t be found on the High Street
  • supporting a makers passion
  • special
  • different

The last point on my list was quite a strong one. Different. 

Linen Tea Towel by Helen Round

To me, handmade vs. mass produced is what makes my buying experience different. If you are buying a gift for someone, or even just a treat for yourself, I think the whole buying handmade experience makes a customer feel a lot more special. Let’s look at the difference between a mass produced tea towel bought from a supermarket that was manufactured in China, compared to a handmade tea towel by a local designer/maker.

The supermarket tea towel will come as it is on the shelf, and end up creased underneath some of your groceries in a carrier bag. There will be thousands of the same tea towel in hundreds of the same supermarkets all over the country.

In comparison, buying an individually handmade tea towel from a textile designer will most likely be made from locally sourced fabric, presented to you ironed and neatly folded inside a beautiful gift box or some nice tissue/brown paper, with a handmade tag, perhaps some washing/care instructions, and a personalised thank you message from the maker. In most cases, the maker will also be able to personalise the tea towel with any specific wording or designs to make it bespoke to your requirements.

I know which I would prefer, especially if giving as a gift.

tea towel

‘Hares and Harebells’ Organic Cotton Tea Towel by Bear Print Design on Folksy


The quote below by Martha Moger who wrote a brilliant blog post for Folksy really inspired me. I think it relates to what I have tried to explain above, in one simple sentence:

“Customers don’t really buy handmade because they need to (like toothpaste or milk). They buy handmade because of what it represents – craftsmanship, individuality and a story that can’t be found elsewhere.”


Telling a story with Handmade

For me, learning about the story behind a handmade piece makes me want to buy it so much more.

As a maker myself, I find that telling a story about why and how something is made definitely has more of an impact with my customers. For example, when selling my work face to face at events, I might explain to customers that I use real flowers to impress the natural floral textures into my work. I often see a lot of surprised faces when I tell them this. It might be obvious that the impressions in the clay are created from real flowers to me, but by explaining this I have realised that it is not so obvious to others. I will then go on to say that I pick the wild flowers locally from hedgerows, and how the availability of wild flowers change as each season progresses. This is the beauty of incorporating nature with my work.

flower impressions in clay

Impressing real flowers into the surface of clay when soft – Charlotte Hupfield

The effect of telling a story

I find that telling this ‘story’ has a ‘wow’ effect, and once the audience understand how the work is created, they really appreciate it and in turn, are more likely to buy.

To help my customers understand my handmade process, I decided that if I couldn’t be there face to face to explain to them how pieces are made when they are browsing online, I had to find another way of capturing their attention. This summer I had a video made which captures how my pieces are made from start to finish, including how the wild flowers are pressed into the clay:

Why handmade matters

  • A handmade item cannot be duplicated. Many handmade items are one-offs which means no two are ever the same. They will have unique differences which make them special.
  • Handmade items usually have a meaning or are inspired by a particular theme, relating to the person who made it. They tell a story, and have a reason.
  • People are interested in being educated about the value of an item that is made by hand (and my experience above relates to this!)


Buying handmade is good for the environmentsupport handmade just a card

There are no noisy factories polluting the environment in large production facilities when handmade items are made. Most items are made in small craft studios or peoples own homes.

Recycled packaging is often used wherever possible when handmade items are supplied. When you are buying handmade, you are supporting a local community.


Handmade vs mass-produced

Handmade items are not made in the same way as mass produced goods, and we shouldn’t view them in the same way when we buy them. Handmade items are better quality and last longer. You would think twice before throwing away a handmade item.

Handmade is forever, not just for now!


Buying handmade

I know how it feels to make a sale (whether big or small), and do a happy dance!

As Patricia Van Den Akker from The Design Trust always says – people buy from people they know, like and trust.

This Christmas… buy local, buy handmade, buy from someone you know, buy from self-employed small businesses. Remember, the big stores don’t do a little jig when they make a sale. Make someone jig this year!

with love handmade ceramic tag

I make my own little keepsake ceramic tags that are included with my packaging as a thank you to the customer


About Charlotte

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